Visiting this Website does not imply that the user is obliged to provide any information about himself/herself. In the event that you provide any personal information, the data collected on this Web Site will be used for the purpose, in the manner and with the limitations and rights set forth in current legislation on the protection of personal data.

Identification of the Person Responsible for the Treatment:

  • Identity: AXESOR DAC (hereinafter AXESOR)
  • Address: 17, Merrion Square N, Dublin 2
  • Telephone: +353 1567 2999
  • Email: clientes@axesor.com

Purpose of the treatment of your personal data:

For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC, AXESOR informs the user, either contact or CLIENT, that the personal data required as a result of browsing the website, the request made, subscription, the possible application for a contract, transactions and/or, where applicable, a contract;If you wish to receive information about products and services that take  place by any means, as well as computer processes regarding data already registered, will be treated in order to meet and respond to your requests by any means informed, suggestions and subscriptions, and where appropriate, for the maintenance of the relationship;In addition to the contractual relationship established between the parties, the management, administration, provision of the service contracted in each case or the management of the  product purchased, expansion and improvement of the services provided and the adequacy of them to the preferences and or their tastes.

Likewise, your data may also be used with your authorization to send technical, operational or commercial information about AXESOR's various products and services, now and in the future, directly through AXESOR or through third parties, based on the existing legal interest and arising from the contractual relationship itself. However, when you consider yourself to be a user of the website without being a registered customer, only commercial communications will be sent when you have previously given your consent.

AXESOR also intends to send you information and advertising on products and services of other companies related to the information, catering, telecommunications, financial, insurance, energy, leisure, training, food and beverage sector;In these cases, the identification and contact details of the CLIENT that have been registered must be transferred to these collaborating companies at present or in the future.

May record in its entirety, by means of any technically valid means for this purpose, the telephone and/or telematic communications produced or derived from the use;The use of any AXESOR,   service in order to be able to certify the completion of any transaction related to the request for products and / or services, accredit the performance;In the case of any transaction related to the request and contracting of products and/or services, to evaluate the quality and efficiency of the service provided, as well as to be able to deal with the claims and/or incidents that may take place, and the aforementioned recordings may be used as a means of evidence for any judicial or arbitral proceedings that may arise directly or indirectly between both parties. In any case, these recordings will be previously informed and you will be able to obtain a copy of the indicated recordings, as well as duplicate or transcription of the same ones, if you request it.

The AXESOR website www.axesor.com collects the IP address of the user, as well as his or her access code to the system in order to identify the operations and accesses made to our website and, if applicable, to control the consumption of information products carried out by the CLIENT.

As for the use of cookies, they are used for the maintenance of sessions, as well as for the maintenance of user data (login, user code, campaign code, etc.) that allows you to implement functionalities such as "remember me" on this site, campaign management, etc... The duration of cookies is 1 month. By using the Web, the user consents to the treatment described. (More information about cookies ).

Consents:

The consents and authorisations required for each processing purpose will be obtained on the different data collection forms found on the Web Site.

You may revoke your consent at any time, for those purposes that are not necessary for the hiring and provision of services, by sending an email to the address: clientes@axesor.com. You may also revoke your consent by contacting us via telephone 902 54 40 44 / 958 01 55 21, in each commercial or advertising communication sent to you and by notifying this company via the channels indicated on the website Contact-Us

In the event that the contract was entered into by a legal entity, the consent given by the authorised or authorised agents shall be understood to have been given both in their own name and in the name of the legal entity they represent, and they may at any time oppose the sending of such communications through the usual channels of communication with AXESOR.

AXESOR is not obliged to request the CLIENT's consent to the collection of the data when these refer to the parties to the contract or pre-contract of the business relationship and are necessary for the maintenance and fulfillment of the same. Thus, the refusal of the CUSTOMER to provide personal data that may have been requested, will determine the invalidity of this contract as necessary for the purpose mentioned above.

It will also not be necessary to obtain consent when there is a legitimate interest on the part of the parties to respond to requests for information, suggestions, respond to requests or to contact the user who has requested it.

Conservation period:

Information about you will be kept for the duration of the business relationship, as long as the interest you are reading this policy persists if you do not request deletion;Your data will be kept confidential for the duration of any actions that may arise in connection with this contract, as well as for the duration of any claims that we may receive from official bodies in compliance with legislation.

The personal data provided for the sending of commercial communications will continue to be kept until you revoke your consent, all without prejudice to your right of suppression or opposition.

Legitimacy for the treatment of your data:

In accordance with Article 6.1 b) of the RGPD, the treatment of the data that you have facilitated to us, for the purposes informed in this privacy policy, is legitimate because it is necessary for the execution of the commercial or pre-commercial relation in which you are part, so that we can manage, develop and control the corresponding commercial and contractual relation, or the consultations made.

All the information that we request has the character of obligatory, reason why the nonobservance of some can make impossible the rendering of the services that we offer through our web page.

In connection with the sending of commercial communications by electronic means - following a previous contractual relationship - the legal basis is the legal interest of AXESOR under article 21.2 of the Information Society Services Act />.
In relation to the sending of commercial communications by other means and about other products/services, as well as for the commercial sending of third transferee companies, the legal basis is the consent requested in each data collection form, which you will give informed, express and freely.

In the event of not obtaining your consent, AXESOR undertakes not to process your data for advertising purposes or to transfer them to third parties for the same purposes, knowing that it will not receive information of any kind that could be of interest to you.

Data communication or cessation and international data transfer:

AXESOR will be able to communicate your personal data to those public administrations with competence in the matter and in the event that there is a legal obligation to do so.

However, if at any point in the commercial relationship it is necessary to communicate your data to third parties for new purposes, such communication will be made when AXESOR has your prior consent to do so and in the legally required form.

Your identifying and contact details will be transferred, with your prior consent, to other companies related to the information sector, restoration, telecommunications, finance, insurance, energy, leisure, training, food, automobiles, NGOs, textiles, mass consumption, water, and other collaborating companies, now or in the future. Similarly, these companies will be given the behavioural advertising cookies segmented (without any personal data) in order that these third parties can send personalized advertising.

Depending on the service contracted from our website, your data may be communicated to third parties as treatment managers, in those cases where it is necessary to provide the service, with the & only purpose of carrying out the processing and management of the contracted operation.

We do not make any international transfer of your personal data.

Rights:

Any person has the right to obtain confirmation as to whether we at AXESOR are processing personal data concerning them, and if so, the right of access to their personal data, for the purposes of processing, and to the categories of personal data concerned.

It shall also have the right to request rectification of inaccurate data or, where appropriate, request their deletion where the data are no longer necessary for the purposes for which they were collected; the consent on which the processing is based has been withdrawn or opposes processing; the personal data have been unlawfully processed; or they must be deleted in order to comply with a legal obligation laid down in the law of the Union or of the Member States.

You may request a limitation on the processing of your data when:

  • impugns the accuracy of the personal data during the period that allows the person in charge to verify the accuracy of them;
  • the processing is unlawful and the interested party opposes the deletion of personal data and requests instead the limitation of its use
  • the interested party has opposed the treatment, while verifying whether the legitimate reasons of the responsible party prevail over those of the interested party
In such cases, &we will only retain data for the exercise or defense of claims.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. AXESOR will cease to process your data, except for compelling legal reasons of its own or the legitimate interest of its customers (third parties), or the exercise or defence of possible claims. You will have the right to receive the personal data that concern you, and that you have provided, in a structured format, and to transmit them to another data controller without being prevented by the data controller to whom you have provided them, when the processing is based on consent; or the processing is carried out by automated means.

When the persons concerned wish to exercise the rights of access, rectification, deletion and opposition, limitation of processing, portability of data and not to be the subject of automated individualised decisions, they shall do so;The user must send a written communication to AXESOR, at the address Parque Empresarial San Isidro, Edificio axesor, 18100 Armilla (Granada), including his name, surname, photocopy of his ID card, an address for the purpose of notifications and expressly indicating the right he wishes. You can also do it in the e-mail clientes@axesor.com, or through the Data Protection Delegate of the company to the e-mail address dpd@axesor.es.

In addition, and to further guarantee your rights, you have the ability to modify at any time, all your consents or oppose the sending of commercial communications of our services.

Finally, under the terms established in the legislation in force, you may revoke the consents you have given us, with the interested parties having the possibility of filing a complaint with the Spanish Data Protection Agency if they are not satisfied.

In the event that you are not a user or client of our website, but your contact details from sources accessible to the public, may be being used by AXESOR within its Business Information products, you may obtain all the information on the treatments carried out and on the rights that assist you in this respect, by contacting the Data Protection Delegate at dpd@axesor.es.

Procedure:

The personal data about registered customers and users of our website that we process at AXESOR come in all cases from the interested party himself.

If the user provides personal contact details of third parties, you must ensure that the data reported are older than 14 years and that the information is accurate and truthful and undertakes to communicate to the holders of such data this clause, informing them, with character prior to sending the data, of all aspects contained therein, especially the existence of treatment, purposes, assignments and the possibility of exercising rights, especially the treatment, purposes, and the possibility of exercise of rights. In the event of not being communicated, the user undertakes to indemnify AXESOR for any damage, prejudice, expense or sanction of any jurisdictional order that may bring about the lack of communication of this clause to the holders of the data provided by the user.

Additional information:

Users guarantee and are responsible, in any case, for the veracity, accuracy, validity, authenticity of the Personal Data provided, and undertake to keep them duly updated.

Users are also guaranteed to be over 14 years of age. By providing the information requested, you declare that it is true, accurate and complete. You must inform AXESOR of any changes in your personal data for the correct management and quality of the service and the data processed, in particular with regard to contact data such as address, bank address, email, telephone, etc.

AXESOR has adopted the legally required Personal Data protection security levels, and has installed all the means and technical measures at its disposal according to the state of the technology to avoid the loss, misuse, alteration, unauthorized access and theft of the Personal Data provided.

The user has the confidentiality and duty of secrecy of AXESOR employees and of all those who process the data on behalf of AXESOR. Without prejudice to the foregoing, the user is aware of the possibility that the security of communications over the network may not be invulnerable.
 

Information Security Policy

Axesor has established the following Information Security Policy based on the requirements set forth in the information security standard UNE - ISO / IEC 27001, thus ensuring the confidentiality, integrity and availability of the organization's information systems, and the compliance with all applicable legal obligations.

This policy has the following purposes:

  • Ensure the confidentiality, integrity and availability of the information.
  • Comply with the applicable legal requirements.
  • To have a business continuity plan to recover from a disaster in the shortest possible time.
  • Train and educate all employees on information security.
  • Properly manage all incidents that occur.
  • All employees are informed of their duties and safety obligations and are responsible for complying with them.
  • There is a Security Manager and a person in charge of the organization's Information Security Management System (ISMS).
  • Continuously improve the ISMS and, therefore, the organization's information security
  • Manage the risks that may arise in the provision of the services included in the scope.
  • Comply with the legal requirements that affect our activity with the standards, specifications and codes applicable to our products.
  • Promote internal and external communication, in such a way that knowledge of the needs and expectations of our customers is guaranteed in order to satisfy them.
  • Promote the professionalism, specialization and experience of the staff, encouraging training and continuous updating of their knowledge.

This Policy is Axesor's frame of reference for information security. In order to ensure the achievement of the objectives proposed for the information security management systems and service management, security regulations and procedures have been developed, detailing the technical, organizational and management measures necessary to guarantee the compliance with the guidelines established in this Policy.